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Access BPM History to populate fields in Studio

Greg Barrass

Sugar on Demand Environment.

We use BPM for a lot of our processes including custom modules. When a user within a BPM is required to "Approve/Reject" a step in a BPM process, a record is written to BPM History of the user name, date and time. This is very strong and sound from an audit perspective.

However, because this information in BPM History cannot be easily displayed in associated modules, we currently require users to enter their name in a custom field. This is so weak.

In the absence of being able to directly access the BPM History, we would be happy if we were able to access that BPM information in Studio to populate custom fields.

Any thoughts. We have logged the issue with SugarCRM and it has been linked to an enhancement request along with 7 other customers who have asked for this.

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  • 0 in reply to Neeraja P

    It is ER 74820, but when I click on the link provided by SugarCRM I do not have access to it. We are not looking for a code solution other than from SugarCRM. I was wondering if anyone had come up with a workaround in the meantime to be able to access the data.

    Here is an example of BPM History - it is this user, date, time information that we want to be able to capture in other fields so it can be used for reporting etc:

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