Cannot install past license screen

Hi There

I have uploaded SugarCRM onto my plesk server and can access the install screen but i cannot click next past the licence acceptance screen. No error just nothing happens?

I have tried changing permissions and ownership even tried 777 to see if it was permissions causing it but the same happens. Can someone tell me what I am missing please?

Many Thanks

Jason

Parents

0 Community Alumni User over 11 years ago

THanks for the reply. mbstring is enabled. Nothing in the php error log. The install.log shows:-

installerHook: Could not find custom/install/install_hooks.php

I have used error console for the next button and get an error:-

ReferenceError: YAHOO is not defined

I have tried every possible way and cannot crack this!

Reply

0 Community Alumni User over 11 years ago

THanks for the reply. mbstring is enabled. Nothing in the php error log. The install.log shows:-

installerHook: Could not find custom/install/install_hooks.php

I have used error console for the next button and get an error:-

ReferenceError: YAHOO is not defined

I have tried every possible way and cannot crack this!

Children

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