Why are users receiving an email archiving error in the outlook plugin?

Sugar 8.3 with outlook standard 2016 and plugin 2.6

Try to upgrade to 2.6.3.

Also, take a look at the log file on the client, you might find some clues there:

HTH,

KGM

Try to upgrade to 2.6.3.

Also, take a look at the log file on the client, you might find some clues there:

HTH,

KGM