Why are users receiving an email archiving error in the outlook plugin?

Hi Evan Havens

What version of plugin?

And Outlook?

And what version of Sugar?

Thanks,

KGM

Sugar 8.3 with outlook standard 2016 and plugin 2.6

Try to upgrade to 2.6.3.

Also, take a look at the log file on the client, you might find some clues there:

HTH,

KGM