I agree with Johannsen. I've used Callinize and they have the click to dial along with other features. It's easy to set up, only took me a few minutes. You can have a look at their integration page for the list of supported phone system https://www.callinize.com/integrations/sugarcrm/
Hi there,
Just curious how your project is going, have you managed to create your own solution or decided to to use a ready one?
If you still consider options, take a look at Sugar and Asterisk integration by Richlode Solutions: http://richlodesolutions.com/sugar-dialer-sugarcrm-and-asterisk-integration
Here's what inbound calls look like. You can immediately see who's calling:
Thanks,
Yulia
Hi there,
Just curious how your project is going, have you managed to create your own solution or decided to to use a ready one?
If you still consider options, take a look at Sugar and Asterisk integration by Richlode Solutions: http://richlodesolutions.com/sugar-dialer-sugarcrm-and-asterisk-integration
Here's what inbound calls look like. You can immediately see who's calling:
Thanks,
Yulia