Why are  some archived emails defaulting to private team?

We are encountering problems where when some emails are archived to a contact or lead, it is not view-able to everyone one because the plug in is defaulting some emails to the user's private team. All user accounts are defaulted to "Global" so I am not sure why the plug in does this
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  • Yes, all the users in my instance have their default team as Global. The plugin sometimes utilizes "global" while other times it utilizes the user's private team. 
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  • Yes, all the users in my instance have their default team as Global. The plugin sometimes utilizes "global" while other times it utilizes the user's private team. 
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