"Server unavailable at the given URL" for Android app

Hi everybody,

I just installed SugarCRM (6.5.17 version) in this url http://sugarcrm.crm.move2.com.br and installed the Android app too.
I am trying to connect from my android but it is showing the message: "server unavailable at the given url".

I'd tried to put/remove http://, https://, unchecked the secure connection box etc and none of these worked.

Could you help me?

Regards...
Ronaldo

Parents

0 Alex Nassi over 11 years ago

Hi Ronaldo,

SugarCRM Mobile is only supported for version 6.7.1 and above, whereas Community Edition only goes up to version 6.5.17 at this time. This is documented in our Mobile Supported Platforms page. This is likely the reason that you are receiving this error when trying to connect. However, accessing this URL from the mobile browser should work properly.

-Alex

Reply

0 Alex Nassi over 11 years ago

Hi Ronaldo,

SugarCRM Mobile is only supported for version 6.7.1 and above, whereas Community Edition only goes up to version 6.5.17 at this time. This is documented in our Mobile Supported Platforms page. This is likely the reason that you are receiving this error when trying to connect. However, accessing this URL from the mobile browser should work properly.

-Alex

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