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Unable to pass Database Configuration step in installer

helder chindondo over 4 years ago

I'm having trouble passing this step. I'm accessing the sugar through the file manager, via subdomains, I created the database, but I can't get through because it gives these errors. Any solution?

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0 Harald Kuske over 3 years ago

You use the external hostname which is normally not granted by the database. I suppose you should use localhost for the database hostname.

Harald Kuske
Principal Solution Architect – Professional Services, EMEA
hkuske@sugarcrm.com
SugarCRM Deutschland GmbH
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0 Harald Kuske over 3 years ago

You use the external hostname which is normally not granted by the database. I suppose you should use localhost for the database hostname.

Harald Kuske
Principal Solution Architect – Professional Services, EMEA
hkuske@sugarcrm.com
SugarCRM Deutschland GmbH
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