Hi,
I'm trying the install a back up of Sugar Professional 9.3.0 on a Local Development instance .
Unfortunately this is an "On-demand" only version and the stand alone version server requirement is not released. Also, The server requirements are not specified for this version.
I tried installing in a server that supports Sugarcrm version 9.0.x , But I can only get to the loading page.
Please help
Any help is appreciated?
Hi Chris,
Thank you for replying
This is my server configuration
PHP 7.1.33
Mysql : 5.7.29
Elastic search 5.6.0
I did the following
1. Double checked the permissnon
2. Nothing on Sugar logs, PHP error longs and Apache logs
3. The only thing on console log is a 404 not found for a Image
Hi Anoop,
The permissions in your screenshot do not look accurate. The directories are set to 2755 and files are set to 644. The article I previously linked recommends 2770 and 660 respectively. Additionally, the ownership on the files is set to your personal user and group. Can you confirm that is the user and group leveraged by Apache?
One additional article you should review is 'Migrating from SugarCloud to On-Site'. Specifically, the items in step 6 and 7 may be causing the issues you are experiencing.
Hi Anoop,
The permissions in your screenshot do not look accurate. The directories are set to 2755 and files are set to 644. The article I previously linked recommends 2770 and 660 respectively. Additionally, the ownership on the files is set to your personal user and group. Can you confirm that is the user and group leveraged by Apache?
One additional article you should review is 'Migrating from SugarCloud to On-Site'. Specifically, the items in step 6 and 7 may be causing the issues you are experiencing.
