Installing the On-demand version 9.3.0 on a Development Environment

Hi Chris, 

Thank you for replying

This is my server configuration

PHP 7.1.33 

Mysql : 5.7.29

Elastic search 5.6.0

I did the following

1. Double checked the permissnon

2. Nothing on Sugar logs, PHP error longs and Apache logs 

3. The only thing on console log is a 404 not found for a Image

Hi Chris, 

Thank you for replying

This is my server configuration

PHP 7.1.33 

Mysql : 5.7.29

Elastic search 5.6.0

I did the following

1. Double checked the permissnon

2. Nothing on Sugar logs, PHP error longs and Apache logs 

3. The only thing on console log is a 404 not found for a Image

Hi Anoop,

The permissions in your screenshot do not look accurate. The directories are set to 2755 and files are set to 644. The article I previously linked recommends 2770 and 660 respectively. Additionally, the ownership on the files is set to your personal user and group. Can you confirm that is the user and group leveraged by Apache?

One additional article you should review is 'Migrating from SugarCloud to On-Site'. Specifically, the items in step 6 and 7 may be causing the issues you are experiencing.

Hi Chris,

Yes that permission is correct for the user and group, I double checked with our dev admin. I have a version of 9.0.3  working in this development space. 

One thing I forgot to mention is the .htaccess file, The backup from sugar didn't have a .htaccess file,. So I copied one from a working one and updated it . 

Here is the contents.

# BEGIN SUGARCRM RESTRICTIONS
# Fix mimetype for logo.svg (SP-1395)
AddType image/svg+xml .svg
AddType application/json .json
AddType application/javascript .js

<IfModule mod_rewrite.c>
Options +FollowSymLinks
RewriteEngine On
RewriteBase /investo
RewriteRule (?i)\.git - [F]
RewriteRule (?i)\.log$ - [F]
RewriteRule (?i)^bin/ - [F]
RewriteRule (?i)^cache/diagnostic/ - [F]
RewriteRule (?i)^composer\.(json|lock)$ - [F]
RewriteRule (?i)^cron\.php$ - [F]
RewriteRule (?i)^custom/blowfish/ - [F]
RewriteRule (?i)^dist/ - [F]
RewriteRule (?i)^emailmandelivery\.php$ - [F]
RewriteRule (?i)^files\.md5$ - [F]
RewriteRule (?i)^src/ - [F]
RewriteRule (?i)^upload/ - [F]
RewriteRule (?i)^vendor/(?!ytree.*\.(css|gif|js|png)$) - [F]
RewriteRule (?i)^(cache|clients|data|examples|include|jssource|log4php|metadata|ModuleInstall|modules|soap|xtemplate)/.*\.(php|tpl)$ - [F]

RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !-f
RewriteRule ^rest/(.*)$ api/rest.php?__sugar_url=$1 [L,QSA]
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !-f
RewriteRule ^cache/api/metadata/lang_(.._..)_(.*)_public(_ordered)?\.json$ rest/v10/lang/public/$1?platform=$2&ordered=$3 [N,QSA,DPI]

RewriteRule ^cache/api/metadata/lang_(.._..)_([^_]*)(_ordered)?\.json$ rest/v10/lang/$1?platform=$2&ordered=$3 [N,QSA,DPI]
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !-f
RewriteRule ^cache/Expressions/functions_cache(_debug)?.js$ rest/v10/ExpressionEngine/functions?debug=$1 [N,QSA,DPI]
RewriteRule ^cache/jsLanguage/(.._..).js$ index.php?entryPoint=jslang&module=app_strings&lang=$1 [L,QSA,DPI]
RewriteRule ^cache/jsLanguage/(\w*)/(.._..).js$ index.php?entryPoint=jslang&module=$1&lang=$2 [L,QSA,DPI]
RewriteRule ^portal/(.*)$ portal2/$1 [L,QSA]
RewriteRule ^portal$ portal/? [R=301,L]
</IfModule>

<IfModule mod_mime.c>
AddType application/x-font-woff .woff
</IfModule>
<FilesMatch "\.(jpg|png|gif|js|css|ico|woff|svg)$">
<IfModule mod_headers.c>
Header set ETag ""
Header set Cache-Control "max-age=2592000"
Header set Expires "01 Jan 2112 00:00:00 GMT"
</IfModule>
</FilesMatch>
<IfModule mod_expires.c>
ExpiresByType text/css "access plus 1 month"
ExpiresByType text/javascript "access plus 1 month"
ExpiresByType application/x-javascript "access plus 1 month"
ExpiresByType image/gif "access plus 1 month"
ExpiresByType image/jpg "access plus 1 month"
ExpiresByType image/png "access plus 1 month"
ExpiresByType application/x-font-woff "access plus 1 month"
ExpiresByType image/svg "access plus 1 month"
</IfModule>
# END SUGARCRM RESTRICTIONS