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Enterprise & Sell Answers & Best Practices Add a new user portal role

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Add a new user portal role

Jérôme Blanchard over 8 years ago

Hi all,

I would like to add a role like Customer Self-Service Portal Role, but I would like limited his rights to the KB access.

Do you know if it's possible to create a new role with this rights?

Thank you very much for your help.

Best regards,

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0 Jérôme Blanchard over 8 years ago

My problem is that I would like give access to some users only to the KB via the portal and not to the cases. So I would like to create a new role or a generic user used by users to access to the KB.
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0 Maulik Shah over 5 years ago in reply to Jérôme Blanchard

Hello Jérôme Blanchard,
It is possible to give access to some users only to the KB via Sugar CRM customer portal and but not to the cases. And also can create a new role or a generic user used by users to access to the KB.
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0 Maulik Shah over 5 years ago in reply to Jérôme Blanchard

Hello Jérôme Blanchard,
It is possible to give access to some users only to the KB via Sugar CRM customer portal and but not to the cases. And also can create a new role or a generic user used by users to access to the KB.
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