HTTP: 503 Service Unavailable Search engine is temporarily unavailable- Global Search

Hi All

I have recentely upgraded to sugarcrm 7.7.I am getting HTTP: 503 Service Unavailable Search engine is temporarily unavailable - Global Search

in my global search.Can you please give inputs in debugging this error.

Regards

Sidhu

Parents

0 Lori F over 9 years ago

Sidhu,
The first thing I recommend that you do is to rebuild the Full Text Search Index. You can do this by going to Admin > Search > Schedule System Index > Click OK > Check the checkbox for "Delete existing data when index is performed" > Click Index.
It may take a little while for the index to build, but hopefully, this will clear up the errors for you.
Lori
0 Fahad Naseer over 9 years ago in reply to Lori F

Hello, In 7.7.1.1 there is an issue with global search - https://web.sugarcrm.com/support/issues/8697d016-2a0f-0767-622b-57ce81ed4e45
I think you need to upgrade this to 7.7.1.2.
Thanks
0 sidhu sidhu over 9 years ago in reply to Fahad Naseer

Hi Fahad
I am using 7.7.1.0 as of now.
Regards
Sidhu

Reply

Children

0 Ivica Nedeljkovic over 9 years ago in reply to sidhu sidhu

I just wonder, if upgrade fixed this issue, because I got same error with SugarCRM instance running 7.7.1.0, and plan to do upgrade anyway.
However we didn't enable/disable any modules from global search.