HTTP: 503 Service Unavailable  Search engine is temporarily unavailable- Global Search

Sidhu,

The first thing I recommend that you do is to rebuild the Full Text Search Index.  You can do this by going to Admin > Search > Schedule System Index > Click OK > Check the checkbox for "Delete existing data when index is performed" > Click Index. 

It may take a little while for the index to build, but hopefully, this will clear up the errors for you.

Lori

Sidhu,

The first thing I recommend that you do is to rebuild the Full Text Search Index.  You can do this by going to Admin > Search > Schedule System Index > Click OK > Check the checkbox for "Delete existing data when index is performed" > Click Index. 

It may take a little while for the index to build, but hopefully, this will clear up the errors for you.

Lori

Hi Lori F

                         Thanks for your reply .I have recently upgraded to 7.1.1 i have found that on clicking the test button there is a connection problem between the server to which i am pointing out the elastic search and we are checking it.

                          In our crm we are unable to find the option Admin > Search > Schedule System Index.There is only save and cancel button.Can you please update if this is any issue.

Regards

Sidhu

Hello, In 7.7.1.1 there is an issue with global search - https://web.sugarcrm.com/support/issues/8697d016-2a0f-0767-622b-57ce81ed4e45 

I think you need to upgrade this to 7.7.1.2.

Thanks