HTTP: 503 Service Unavailable  Search engine is temporarily unavailable- Global Search

Hi All

                I have recentely upgraded to sugarcrm 7.7.I am getting HTTP: 503 Service Unavailable  Search engine is temporarily unavailable - Global Search

in my global search.Can you please give inputs in debugging this error.

Regards

Sidhu

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  • Sidhu,

    The first thing I recommend that you do is to rebuild the Full Text Search Index.  You can do this by going to Admin > Search > Schedule System Index > Click OK > Check the checkbox for "Delete existing data when index is performed" > Click Index. 

    It may take a little while for the index to build, but hopefully, this will clear up the errors for you.

    Lori

  • Hi Lori Arce

                             Thanks for your reply .I have recently upgraded to 7.1.1 i have found that on clicking the test button there is a connection problem between the server to which i am pointing out the elastic search and we are checking it.

                              In our crm we are unable to find the option Admin > Search > Schedule System Index.There is only save and cancel button.Can you please update if this is any issue.

    Regards

    Sidhu

  • Hi Lori Arce

                       I have done the system index

    Also made the elastic scheduler active

    But what i get is this in error.log file

     PHP Fatal error:  Wrong parameters for Exception([string $exception [, long $code [, Exception $previous = NULL]]]) in /<>/vendor/ruflin/elastica/lib/Elastica/Exception/ResponseException.php on line 41, referer: http:/<>/index.php?module=Administration&action=GlobalSearchSettings

    Regards

    Sidhu

Reply
  • Hi Lori Arce

                       I have done the system index

    Also made the elastic scheduler active

    But what i get is this in error.log file

     PHP Fatal error:  Wrong parameters for Exception([string $exception [, long $code [, Exception $previous = NULL]]]) in /<>/vendor/ruflin/elastica/lib/Elastica/Exception/ResponseException.php on line 41, referer: http:/<>/index.php?module=Administration&action=GlobalSearchSettings

    Regards

    Sidhu

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