Hi All
I have recentely upgraded to sugarcrm 7.7.I am getting HTTP: 503 Service Unavailable Search engine is temporarily unavailable - Global Search
in my global search.Can you please give inputs in debugging this error.
Regards
Sidhu
Hi All
I have recentely upgraded to sugarcrm 7.7.I am getting HTTP: 503 Service Unavailable Search engine is temporarily unavailable - Global Search
in my global search.Can you please give inputs in debugging this error.
Regards
Sidhu
Sidhu,
The first thing I recommend that you do is to rebuild the Full Text Search Index. You can do this by going to Admin > Search > Schedule System Index > Click OK > Check the checkbox for "Delete existing data when index is performed" > Click Index.
It may take a little while for the index to build, but hopefully, this will clear up the errors for you.
Lori
Hi Lori Arce
Thanks for your reply .I have recently upgraded to 7.1.1 i have found that on clicking the test button there is a connection problem between the server to which i am pointing out the elastic search and we are checking it.
In our crm we are unable to find the option Admin > Search > Schedule System Index.There is only save and cancel button.Can you please update if this is any issue.
Regards
Sidhu
Hi Lori Arce
I have done the system index
Also made the elastic scheduler active
But what i get is this in error.log file
PHP Fatal error: Wrong parameters for Exception([string $exception [, long $code [, Exception $previous = NULL]]]) in /<>/vendor/ruflin/elastica/lib/Elastica/Exception/ResponseException.php on line 41, referer: http:/<>/index.php?module=Administration&action=GlobalSearchSettings
Regards
Sidhu
Hi Lori Arce
I have done the system index
Also made the elastic scheduler active
But what i get is this in error.log file
PHP Fatal error: Wrong parameters for Exception([string $exception [, long $code [, Exception $previous = NULL]]]) in /<>/vendor/ruflin/elastica/lib/Elastica/Exception/ResponseException.php on line 41, referer: http:/<>/index.php?module=Administration&action=GlobalSearchSettings
Regards
Sidhu
Hi Lori Arce
Fixed it, the elastic version was 2.4.0.I have down graded it to 1.4.4 as i using 7.7 and redone the above process and it was working.
Regards
Sidhu