Website Live Chat Options for SugarCRM...

Hi everyone.

We have a customer who is interested in leveraging a website 'live chat' feature on their website, however, would like this to be integrated with Sugar.

With so many available, and the speed of technology changing the leaderboard by the minute - does anyone recommend a solution that they have working well?

From initial research, there are a few main ones available such as:

a.      https://www.livechatinc.com/integrations/crm/sugarcrm/

b.      https://www.clickdesk.com/sugarcrm-live-chat

c.      https://www.olark.com/integrations/sugarcrm

d.      https://happyfoxchat.com/live-chat-integration/sugarcrm

e.      https://www.getapp.com/customer-service-support-software/live-chat/w/sugarcrm/

Thanks, James.

Parents Reply
  • You may configure webhooks in the LiveChat and get webhooks data populated through SugarCloud on On-Premise Sugar instance modules via Logic Builder DataBridge middleware webhooks receiver.
    I think I can make a video of how that works and post it here if you are interested

    Best Regards,
    Dmytro Chupylka

    integroscrm.com
    We make work in Sugar CRM system faster, more convenient and efficient

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