Website Live Chat Options for SugarCRM...

Hi everyone.

We have a customer who is interested in leveraging a website 'live chat' feature on their website, however, would like this to be integrated with Sugar.

With so many available, and the speed of technology changing the leaderboard by the minute - does anyone recommend a solution that they have working well?

From initial research, there are a few main ones available such as:

a.      https://www.livechatinc.com/integrations/crm/sugarcrm/

b.      https://www.clickdesk.com/sugarcrm-live-chat

c.      https://www.olark.com/integrations/sugarcrm

d.      https://happyfoxchat.com/live-chat-integration/sugarcrm

e.      https://www.getapp.com/customer-service-support-software/live-chat/w/sugarcrm/

Thanks, James.

Parents
  • Hey James,

    I would like to mention Acquire Live Chat as an addition to your list of Live Chat service providers. It’s easy to integrate SugarCRM with Acquire. Apart from the basic prerequisites, it even facilitates cobrowsing. 

    I hope this is useful to people looking for Live Chat options for SugarCRM.

Reply
  • Hey James,

    I would like to mention Acquire Live Chat as an addition to your list of Live Chat service providers. It’s easy to integrate SugarCRM with Acquire. Apart from the basic prerequisites, it even facilitates cobrowsing. 

    I hope this is useful to people looking for Live Chat options for SugarCRM.

Children