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Enterprise & Sell Answers & Best Practices How to set default email client on users

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How to set default email client on users

Kristjan Geir Mathiesen over 8 years ago

Hi

Is there a way in the GUI to change the default email client for all users created from now on?

By default, it's Sugar:

but I need it to be "External Email Client"

Thanks,

KGM

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0 Kristjan Geir Mathiesen over 8 years ago

Hi Lori F - you´ve been so helpful to me Do you have any pointers on this one? Takk, KGM
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0 Kristjan Geir Mathiesen over 8 years ago in reply to Kristjan Geir Mathiesen

Found it ! Under Admin - User Management. Choose all users (or those to change) and click on Mass Update. Then change the email client option to desired and finally click on Update:
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0 Joe Davison over 2 years ago in reply to Kristjan Geir Mathiesen

Just in case anyone finds this post the same way I did via Google, mass update for Email Client is currently broken in all current Sugar versions up to and including 12 as per defect 7705 (https://portal.sugarondemand.com/#supp_Bugs/b7b8c506-6ce3-497d-d110-57ab86b84a66)
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0 Björn Canales Pfisterer over 2 years ago in reply to Joe Davison

good to know, thanks mate!
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0 Björn Canales Pfisterer over 2 years ago in reply to Joe Davison

good to know, thanks mate!
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