How to set default email client on users

Hi Lori F - you´ve been so helpful to me   Do you have any pointers on this one?  Takk, KGM

Hi Lori F - you´ve been so helpful to me   Do you have any pointers on this one?  Takk, KGM

Kristjan,

Unfortunately, there is no method within the UI that will enable you to set the default External Email Client setting for all users upon user creation.  You will need to manually set this for each user when the user is created.

I do not see an existing feature request for this, would you like me to request it for you?  Otherwise, on the bottom right section of your SugarCRM instance, within the footer section, there should be a feedback option that you can use to submit your feedback to our Product Management team.

Outside that, the only option is to create code-level customizations to meet this business need.

Kind Regards,

Lori

Found it !    Under Admin - User Management. Choose all users (or those to change) and click on Mass Update. Then change the email client option to desired and finally click on Update: