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Is a million too much for a criteria in Process Author?

Kristjan Geir Mathiesen

Hæ

I´m using Process Author and wanted to send out an email to the Supervisor when a new Opportunity for the Amount of 50m or more is created. The logic is simply:

I am using the operator "greater than or equal." And then an email is sent to the Supervisor to encourage him/her to give some compliments. Well, I didnt get any mail so this wasn´t working.

I then starting putting in smaller number for the Amount criteria. This works (email is sent) if I put  1, 1000 or even 500.000 in the Amount. But as soon as I put 1.000.000 or more (without the dots), the mail is not sent. Does anyone know what I am doing wrong?

Oh and then I started testing using the operator "greater than" and it worked with 999.999 just as the one above but when I use a 7 digit number (for example 1.000.000) it stops working.

Could this be a bug? Nahh, probably not.

Once again, thanks all you guys for you help

KGM

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    Kristjan,

    Can you tell me what version of Sugar 7 you are running?  I tested the latest version of Sugar and do not see the "Amount" field as an available field to use in the criteria section.  I tested this with the Likely field and was able to have the Process Definition trigger as expected for when the Likely was over 1B.  I also tested if maybe there was an issue with using different separators within your profile.  Please also let me know if you are using a different currency other than USD. 

    Kind Regards,

    Lori Arce

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  • 0

    Kristjan,

    Can you tell me what version of Sugar 7 you are running?  I tested the latest version of Sugar and do not see the "Amount" field as an available field to use in the criteria section.  I tested this with the Likely field and was able to have the Process Definition trigger as expected for when the Likely was over 1B.  I also tested if maybe there was an issue with using different separators within your profile.  Please also let me know if you are using a different currency other than USD. 

    Kind Regards,

    Lori Arce

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