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Option "email all invitees" causes blank emails being sent

Community Alumni User
SugarCRM 6.5.17 Pro

Hi, enabling "email all invitees" will indeed send reminder emails before the meeting starts. Unfortunately these are blank - no subject, no text.

Is there a way to configure their content?

Thx, Christian
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  • 0 Sugar Employee Badge
    Hi Christian and Karl,

    Is this template missing for specific languages? The meeting templates should not be sending blank information and I would like to see if this is an issue in stock instances of Sugar and, if so, I'll submit this as a bug to our engineering team.

    Thanks!
    Alex

    Alex Nassi
    Digital CX Operations Director
    SugarCRM

  • 0 in reply to Alex Nassi

    I am having a similar issue with Call Reminder emails, which are coming through with the following;

    Title:

    When: 16/05/2019 22:00 UTC(+00:00)

    Created By:

    Yet in my email template I have populated with;

    The following Call is due;

    Subject: {::future::Calls::name::}

    Account: {::future::Calls::accounts::name::}

    Opportunity: {::future::Calls::opportunities::name::}

    Link: {::href_link::Calls::href_link::}

    Best Regards,

    Please advise - thank you!

    Giles

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  • 0 in reply to Alex Nassi

    I am having a similar issue with Call Reminder emails, which are coming through with the following;

    Title:

    When: 16/05/2019 22:00 UTC(+00:00)

    Created By:

    Yet in my email template I have populated with;

    The following Call is due;

    Subject: {::future::Calls::name::}

    Account: {::future::Calls::accounts::name::}

    Opportunity: {::future::Calls::opportunities::name::}

    Link: {::href_link::Calls::href_link::}

    Best Regards,

    Please advise - thank you!

    Giles

Children