Option "email all invitees" causes blank emails being sent

SugarCRM 6.5.17 Pro

Hi, enabling "email all invitees" will indeed send reminder emails before the meeting starts. Unfortunately these are blank - no subject, no text.

Is there a way to configure their content?

Thx, Christian
Parents
  • Hi Christian and Karl,

    Is this template missing for specific languages? The meeting templates should not be sending blank information and I would like to see if this is an issue in stock instances of Sugar and, if so, I'll submit this as a bug to our engineering team.

    Thanks!
    Alex
  • Hi Karl,

    Thanks for clarifying the language. I was able to track down a defect for these templates in non-english languages that is fixed in 7.5 (69952). 

    As far as the missing labels, if or when you run in to any missing labels, please let us know (either post a problem here in the community or create a case) so we can track them down and get them fixed in the core product code.

    Thanks!
    Alex
  • Hi Alex I am Using crm 7.8.2.0.  In this version also email template fields are blank like this Any solution for this

    Subscription Number: 
    Subscription Name: demo3
    Customer Name: 
    Contact Name 
     
    Product Name: 
    Quantity: 10
     
    Date Sold: 28/05/2019
    Service End:  11/06/2019
    Status: New
    and i have used code template is 
    Subscription Number: {::future::Bugs::bug_number::}
    Subscription Name: {::future::Bugs::name::}
    Customer Name: {::future::Bugs::customername_c::}
    Contact Name {::future::Bugs::contactname_c::}
     
    Product Name: {::future::Bugs::productname_c::}
    Quantity: {::future::Bugs::quantity_c::}
     
    Date Sold: {::future::Bugs::servicestart_c::}
    Service End:  {::future::Bugs::serviceend_c::}
    Status: {::future::Bugs::status::}
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  • Hi Alex I am Using crm 7.8.2.0.  In this version also email template fields are blank like this Any solution for this

    Subscription Number: 
    Subscription Name: demo3
    Customer Name: 
    Contact Name 
     
    Product Name: 
    Quantity: 10
     
    Date Sold: 28/05/2019
    Service End:  11/06/2019
    Status: New
    and i have used code template is 
    Subscription Number: {::future::Bugs::bug_number::}
    Subscription Name: {::future::Bugs::name::}
    Customer Name: {::future::Bugs::customername_c::}
    Contact Name {::future::Bugs::contactname_c::}
     
    Product Name: {::future::Bugs::productname_c::}
    Quantity: {::future::Bugs::quantity_c::}
     
    Date Sold: {::future::Bugs::servicestart_c::}
    Service End:  {::future::Bugs::serviceend_c::}
    Status: {::future::Bugs::status::}
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