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Communication & Change Management Best Practices

Jay Greaves

Hello SugarClub.  I'm new to the community.  

Does anyone have best practices to share on announcing selection of Sugar to help set the tone and excitement prior to kicking off implementation?

I'd like to leverage what's worked best for others and appreciate any suggestions, messaging, multi-media or ways to add excitement right from the start.

Thank you!

Jay Greaves

isolved | jwgreaves@isolvedhcm.com

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  • Hi Jay,

    Good luck with the launch. The other answers already contain many good tips. I would like to add briefly that the most important thing from my experience is that management conveys that it is not about control and monitoring, but about supporting users in their daily activities and that users realize "What's in it for me". Uses cases and their implementation are key. We put a lot of emphasis on that and still do.

    Best regards,
    Steffen Scheid

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  • Hi Jay,

    Good luck with the launch. The other answers already contain many good tips. I would like to add briefly that the most important thing from my experience is that management conveys that it is not about control and monitoring, but about supporting users in their daily activities and that users realize "What's in it for me". Uses cases and their implementation are key. We put a lot of emphasis on that and still do.

    Best regards,
    Steffen Scheid

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