Communication & Change Management Best Practices

Hello SugarClub.  I'm new to the community.  

Does anyone have best practices to share on announcing selection of Sugar to help set the tone and excitement prior to kicking off implementation?

I'd like to leverage what's worked best for others and appreciate any suggestions, messaging, multi-media or ways to add excitement right from the start.

Thank you!

Jay Greaves

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  • Thank you Alex. I'll keep all of these in mind as we move forward. Right now I'm focused on our very first step, announcing to our sales organization that we've selected SugarCRM.  I was hoping someone might have created a change management toolkit with best practice examples of some of the items called out above (e.g., CEO announcement, teaser demos, project updates, etc). I'll be creating that as I go and happy to share with those that follow.