Save The Date for the Q2 2023 Product Release

We are delighted to announce the upcoming April product release for Q2 2023. We encourage you to bookmark the Release Central space in SugarClub, which you can visit throughout the quarter (starting April 17) for essential upgrade resources. We recommend turning on your notifications or bookmarking the page so you don't miss out!  

What Can You Expect in the April Release? 

Sugar Enterprise 

This will be the annual release for our on-premises solution, which means that all of the enhancements and new capabilities made in our cloud products over the last year are now coming to our on-premises solution. Noteworthy upgrades include: 

  • A redesigned user interface (UI) 
  • Significant forecasting and pipeline worksheet, metrics, and usability improvements 
  • New and improved Dropbox and DocuSign integrations    
  • Added report visualizations and functionality 
  • Extensive additional usability updates 
  • New functionality, previously only available to Serve customers, including Service console and out-of-the-box reports and templates 

Read more about the 13.0 release and access upgrade resources here

Sugar Sell and Sugar Serve 

Our sales force automation and customer service platform will also receive several new updates, including improved navigation, customizable options for the navigation bar, a more user-friendly Reports Viewer, simplified large reports, and additional default filter fields for Cases, Accounts, and Opportunities. 

Sugar Market 

For all of our marketers reading, Sugar Market will boast new features such as Email Builder improvements, advanced analytics navigation, enhanced Nurture performance, and an overall user experience boost. 

Visit our Release Central group on April 17 to better understand all the new features and enhancements of the Q2 2023 release.