• Sugar 12 (Q2-2022) Development

    Sugar 12 (Q2-2022) launches this month for both on-premise and cloud users. Want to learn more about Sugar 12 development? Subscribe at sugardevelopersguide.substack.com/
  • Looking for some Use Cases for adding functionality to Sugar?

    I have posted a new post with some Use Case examples on how to leverage the Sugar Framework to add additional functionality. What are your thoughts? Do you have more use cases I can add to the list? sugarcrm.substack.com/.../-what-do-i-do-now
  • Introduction to the Sugar Frameworks

    My latest post on the 4 Sugar Frameworks can be found at sugarcrm.substack.com/.../sugar-framework
  • REST API: The cloud instance is returning “500 Internal Server Error” when accessing the “/Employees GET” and “/Users GET” endpoints and specifying multiple fields via the “fields” URL parameter

    Only when accessing the “/Employees GET” and “/Users GET” endpoints and specifying almost all the available fields via the “fields” URL parameter, the server is responding with the “500 Internal Server Error”. No additional information is provided. …
  • How the complex fields(Objects & arrays from actual api response i.e. get records for a module) are defined in Metadata API (/rest/v11_8/metadata?type_filter=modules&module_filter=Accounts)

    Hi, I am doing an Api call (using /rest/ v11_8 ) to get metadata from this endpoint " /rest/v11_8/metadata?type_filter=modules&module_filter=Activities" this is for "Activities" module, here I am getting a response like this (image= metadata API response…
  • Sugar public instance for developer

    Does sugar have public instance available to test (with REST api enabled) ?
  • Best way to log API calls that create records

    Many of our records are created via an API call from an external source. Is there a way I can log those calls so I can see what was sent in via the API versus what is in the record now. I just want an irrefutable way to see what they are sending into…
  • How to update the list of items from the response in some fields ?

    1. I am calling an API on click of button. I am able to get response. Response Sample : { Item1, Item2, Item3, Item4 } 2.Now I want to put these values in some field (dropDownlist) where user can select it and use it. 3.I had no idea…
  • Bulk model.save() operations?

    I've been looking through the Backbone documentation and sidecar/src, but I can't see a way this can be done. We have a custom view with a tree/table view that combines multiple custom models and inline editing/calculation rollups. Dirty models are…
  • How to identify the field for which license is required to access

    I get below error while saving Calls through REST API. " Not allows to edit field call_recording_url in module:calls " The field is not able to modify in CRM, PFA While trying to get metadata for calls, I get below response for the call_recording_url…
  • Populate Cases Module dropdown with API call

    Dear All, I am a developer totally new to sugar crm, so apologies if this doesn't make sense. I have a cases module with dropdown fields added to a panel. I want to fill these fields by reading from an external rest api get endpoint during data entry…
  • Do we have rest API to create a web logic hook for sugar?

    Do we have rest API to create a web logic hook for sugar?
  • suddenly get auto logged out from Sugar with a status of 412 (Precondition Failed)

    Hi, I just got auto looged out SugarCRM. Then I see the browser console, I found an error in some Rest API https://xyz.com/rest/v11_10/Contacts?erased_fields=true&view=list&fields=lead_source%2Cfollowing%2Cmy_favorite&max_num=20…
  • How can I retrieve required fields from a module using REST v10 API ?

    Hi All, I have a requirement to get all required fields from Leads module and Integrate it on third party solution. How can fetch the required fields from a module using REST v10 API . Which API is the best to find required fields ?
  • Generate Proposal from Opportunity

    Hi , I am new to SugarCRM, and I would like to Generate a Proposal (Word doc/PDF or JSON) from SugarCRM Opportunity. What are the options I have, do I need to use the REST API's or can I create a FORM and populate the form using the Opportunity…
  • user logout issues when using REST AP

    In my plugin, I'm using the SugarCRM function SUGAR.App.api.getOAuthToken() for querying any data (get/post) on each ajax call of SugarCRM v10 REST API. Below is the piece of ajax request code $.ajax({ beforeSend: function(request) { request.setRequestHeader…
  • Doubts regarding /Documents/:record/file/:field POST endpoint

    Can anyone please tell how to hit /Documents/:record/file/:field POST endpoint using Postman? It uses following payload scheme: { "format":"sugar-html-json", "delete_if_fails":true, "oauth_token":"43b6b327-cc70-c301-3299-512ffb99ad97", " <attachment…
  • Why am I getting "Could not find a route with 1 elements" error for /<module> GET endpoint for Home module?

    When I try to hit < site_url >/<module> GET url from Postman for Home module, I am getting error "no_method" with message "Could not find a route with 1 elements". For other modules like Notes, Calls, I am getting the response. Any idea, why is it so…
  • /<module>/Activities GET - What is meant by <module> in these endpoints?

    What is this <module> in the rest module endpoints? I found a list of modules from " metadata?type_filter=full_module_list" endpoint. Also, Will the custom modules also gets listed down here? My main query is that what is the meaning of this <module…
  • Best way to log in a Sugar User from an in-house application via LDAP

    Premise: I don't understand the first thing about how authentication really works. We have our own in-house ERP application. ( https://sugarclub.sugarcrm.com/engage/it-operations/b/share-your-story/posts/ah-the-possibilities ) Our ERP users are a…
  • Using App.api.buildURL with filters to return results from another module

    Hi all, Im having a problem returning a record back from our custom countries module when we change a dropdown field in our accounts record. Ive added a function to records.js to handle detecting the change and passing the value to a function. I…
  • How to set date_modified through REST API

    I want to set the date_modified field of Notes that I am importing through the REST API. However, I can't see any way to turn off the automatic updating of date_modified in the REST API, if I try setting update_date_modified to false this has no effect…
  • API call to retrieve Leads/Contact from ProspectLists(Target List) which are linked after a certain date

    How to Make an API call to retrieve Leads from ProspectLists which are linked after a certain date I'm making an API call to ProspectLists with a filter added as date_modified >= Specific date-time, but this is filtering date_modified filed on leads table…
  • SugarCRM apis : how can i get module and related modules data in one request?

    Hi all, I am using REST APIs to retrieve data. I need to get Accounts and Contacts that having one or more active Contract or not lost Opportunities. In my understanding, I have to call rest/v11/Contracts and rest/v11/Opportunities and loop them with…
  • Is there an SDK for the Rest API?

    Good morning. We would like to get started using the SugarCRM APIs. Is there an SDK or code samples available for the REST or SOAP apis? I have not, as yet, found a reference to any in the documentation. Thanks, Lesley
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