• Don't miss the Fall '19 Sugar Developer Webinars!

    Don't miss the Fall '19 Sugar Developer Webinars!

    Hello Sugar Developers! Fall is upon us and we have lots of things to share. We want to make sure you are ready for the Sugar Fall '19 release, so we're hosting two webinars just for you! What we will be covering: Some big changes that are likely to impact…

  • SugarCloud dos and don'ts

    We recently held a webinar on How to write code for SugarCloud . At the end, we gave a summary of some of the Dos and Don'ts for working with SugarCloud. With more and more customers utilizing SugarCloud products, I thought it would be a good idea to…
  • Sugar Developer Webinar - How to write code for SugarCloud

    Sugar Developer Webinar - How to write code for SugarCloud

    Hello Sugar Developers! We often get questions about building code customizations for SugarCloud. Even experienced developers who have developed customizations for on-site Sugar installations do not know what is possible in SugarCloud. In short, Sugar…
  • Integrating Sugar with a CMS using REST APIs

    Integrating Sugar with a CMS using REST APIs

    SugarCRM strives to be the "No-Touch" CRM . One of the most important steps in making this vision a reality is to integrate Sugar with systems that customers uses to engage with organizations. For example, if a customer has been recently complaining about…
  • Don't miss the Summer '19 Sugar Developer Webinars!

    Don't miss the Summer '19 Sugar Developer Webinars!

    Hello Sugar Developers! Summer is just heating up and we have a boat load of stuff to share. We want to make sure you are ready for the Sugar Summer '19 release, so we're hosting two webinars just for you! What we will be covering: Some big changes that…
  • Sugar 9 has arrived!

    Sugar 9 has arrived!

    Hey Sugar devs! Spring is in the air (for the northern hemisphere)! This can mean only two things: allergy season has started and a new Sugar On-Site release is now available. Let me introduce to you Sugar 9.0! See below for all the information Sugar…
  • PDF

    How to write code for SugarCloud (Slides)

    Recording: How to write code for SugarCloud Q&A: How to write code for SugarCloud webinar Q&A We often get questions about building code customizations for SugarCloud. Even experienced developers who have developed customizations for on-site Sugar installations…
    • 87258_How to write code for SugarCloud (1).pdf
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  • PDF

    Sugar Developer Webinar - Winter ‘20 (9.3.0)

    Video: Sugar Developer Webinar - Winter ‘20 (9.3.0)
    • 89073_Sugar 9.3.0 (Winter '20) Technical Webinar.pdf
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  • How to write code for SugarCloud webinar Q&A

    At the end of the July 16, 2019 "How to write code for SugarCloud" webinar, we opened the discussion for questions. This is a curated list of the questions we received and their answers. Question Answer On the cloud when updating a module, how can we…
  • PDF

    Webinar: How to deploy code to SugarCloud using Module Loader (Slides)

    Recording: How to deploy code to SugarCloud using Module Loader When working in SugarCloud, there is no access to the file system for developers. There are 2 ways to get your files loaded into the app: 1) Make a Support request, or 2) Use the Module Loader…
    • 88560_How to deploy code to SugarCloud using Module Loader.pdf
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  • PDF

    Sugar Spring '19 (9.0) Overview for Sugar Developers

    Video: Sugar Spring '19 (9.0) Overview for Sugar Developers CORRECTION: New REST API endpoints were added to 11.4 instead of 11.5. The version of REST API used in Sugar 9.0 is 11.4. The slides have been updated.
    • 85499_Sugar 9.0.0 (Spring '19) Technical Webinar (1).pdf
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  • Is it possible to add custom Dashlets to the main page of the Portal?

    Hello, When logging into the Portal in 10.0.1, we are presented with the Nav Bar, Search w/ Case Deflection, and 3 Dashlets: "All Open Cases", "Recently Resolved Cases", and "Knowledge Base Categories & Published Articles". Is it possible to add a custom…

  • Couldn't connect to host, Elasticsearch down

    Whenever we send a request to post a new case through the sugar API's, we get the same response even though the case is being posted/received on the server . Any ideas why this is happening? Path: https://{sugarURL}/rest/v11/Cases Response: status:500…

  • Split/Balance the tables on multiple databases

    Dear all, I want to know if there is a proper way to split Sugar database between 2 separated database : one for some confidential data (so 3 or 4 specifics tables) and keep the main sugar one for the other tables. I know that this "option" exists for…

  • Authorization Grant Types

    Hello, we're integrating Sugar CRM with our product to import and push data, we're planning on using the REST API. My question is that the authentication flow requires us to get the username and password from the user into our client(Password grant type…

  • Custom API error message

    Hello to everybody, We need to control that some fields of type text only has numeric values (not ask why...) at both UI and API request level so when a regular user creates/edit a record and save it a popup tell them that they enter non numeric values…
    • _custom_error_message_api.zip

  • Make Revenue Line Item 'Unit Price' editable after the Relationship is populated with Product Catalogue record?

    Posting here (dev) after initially looking at this from admin and also found an admin page with the same question: How can I make the unit price editable after a revenue line item is created? We do not just have one unit price for each product, instead…

  • set sugar crm on local machine for free trial ?

    https://store.sugarcrm.com/download always pointed me to the profile page when I tried to setup on local . I am just trying to use for trial/ free purpose . is it possible , or do i need to purchse ?please suggest

  • How to control access on dashlets

    Hi, for a specific use case we would like to be able to control the access to dashlets. Currently , as far as I know, there is no way of configuring this. So any user can select the dashlet and we need to implement logic in de controller of that dashlet…

  • How does the startup code work?

    I would like to understand how the code works when one first goes to SugarCRM. I am upgrading from 8.0.2 to 9.0.3. I upgraded our TEST environment. Then upgrade our PROD environment. After upgrading PROD the changes were committed to GITHUB. When I pulled…

  • Scheduled report too big

    I suspect that I have some reports scheduled by users that result in files too big to send via email. I am seeing errors like the following in my logs: Wed May 13 18:05:09 2020 [20239][2488a848-2e7a-4290-87c0-4d2b6c6408e4][FATAL] PHPMailerProxy encountered…

  • Report section not working after extending sugar endpoint ReportsExportApi

    Report section not working after extending sugar endpoint ReportsExportApi. Mike Russell Getting error => Export Type Does Not Exists My code is, require_once ( 'modules/Reports/Exporters/ReportExporter.php' ) ; require_once ( 'modules/Reports/templates…

  • Run a php script on a field in each record

    Hey all, I need to hash a field in my custome module but need sugar to hash the field in every record and save the hash over the original value My php script to hash public function obfuscate ( $action , $string ) { $output = false ; $encrypt_method …

  • calendar module customization

    Is there any option to do customization on Calendar module to newer version 9+ Requirement : In calendar module > Shared > Userlist > Select Filter user list by team > Users (Select users for calendar display) User list option in Users (Select users for…

  • Create multiple choice field types

    Hi everyone, I trust you are all keeping well and safe during these unusual times. Was wondering if anyone has ever created a multiple choice type field, either using radio buttons or tick boxes? Similar to what we normally see during a survey. Here'…
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