Apple iPad on Wifi

Hi Sayfur

Surely, this use case was tested by us and everything works fine in stock app
Probably in your case there is some kind of error in your custom code which makes your app stuck on splash screen and this was reported by Apple

Hope this helps, Eugene

Hm

Did app become unresponsive after trying to login to Sugar server or prior to that?

Hi,

Unresponsive prior login to Sugar server.

Apple were very specific how and on what device issue occurs plus is iOS version;

'reviewed on iPad running iOS 12.4 on Wi-Fi - Specifically, your app was stuck at the splash screen and it was unresponsive to tapping.'

You said surely the case was tested, but was it tested on iPad running on iOS 12.4 while on WiFi?

Regards

Sayfur

Hi,

Unresponsive prior login to Sugar server.

Apple were very specific how and on what device issue occurs plus is iOS version;

'reviewed on iPad running iOS 12.4 on Wi-Fi - Specifically, your app was stuck at the splash screen and it was unresponsive to tapping.'

You said surely the case was tested, but was it tested on iPad running on iOS 12.4 while on WiFi?

Regards

Sayfur

Sayfur

Were you able to run your custom build locally?

Hi Eugene,

It was tested on an apple iPhone device but not on an iPad on 12.4 iOS. That issue was highlighted by Apple.

Using the MACs system, was an app created and tested on your end using an iPad via wifi on iOS12.4?

Zhongmin Tian could you please take a look at this question?