• Performance Issues with Custom Table Joins and Sorting in SugarCRM After MySQL Upgrade to 8.0.41

    We recently upgraded MySQL from version 5.7 to 8.0.41. Post-upgrade, we have observed a noticeable improvement in overall query performance. However, we are encountering a significant performance issue, specifically when accessing list views in modules…
  • How to turn this into a SugarQuery?

    Context: Our database contains orphaned records (e.g., Tasks, Notes) where the parent_type and parent_id reference deleted parent records. These orphaned records, some over five years old, need cleanup to improve database efficiency. Objective: …
  • Adding a custom SugarLogic to use as in a dependency

    The article " Extending Sugar Logic " provides some guidance on building a Sugar Logic function. We would like to add a dependency to check our Permissions module. Is it possible to use `App.api.call("read")` to return a boolean indicating whether the…
  • Clean audit tables?

    We have been using Sugar for more than 6 years. We have audit log records that go back to the start of our use of Sugar. The Archive Data tool does not have the ability to archive audit tables. What is the best practice to remove older data from these…
  • CSS Broken in Sugar 14.00

    Sugar 13 .btn CSS .btn { font-size: 11px; line-height: 12px; padding: 7px; box-shadow: none; margin-left: 8px; border: 1px solid var(--border-color); text-shadow: none; display: inline-flex; align-items: center; justify-content: center } …
  • How to add an index to a textarea?

    How can I add an index on a field of type textarea? I have added the index with field(32). Which is the part of the field I'd like to index. However, each time we do a Quick Repair and Rebuild. Sugar finds the index but wants to remove and re-add the…
  • Cannot Import Contacts from my Google Contact to SugarCRM Enterprise

    Hello Good Day! I am currently exploring the SugarCRM connectors feature in SugarCRM. I followed the configuration provided by SugarCRM, and after the configuration, I setup an external account. However, I wasn't able to import contacts from my Google…
  • When is the expected release of Sugar Enterprise 12.0.2?

    Is there an ETA on when 12.0.2 will be released?
  • Force Logout of User if removed from App access in SAML

    If a user is deactivated via SSO; Sugar doesn't update their User account to be Inactive. Is there a method to deactivate the user if they are removed from access in SSO/SAML?
  • Sugar Formular issue

    Hi Everyone. I am trying to create a calculated field and it is giving me an issue can you guys see any issue. I have the formular in english and the one in code under. I keep getting a parentheses issue Formular Unit Cost (CAD) x ( 1 / ( standardwidth…
  • dynamic multi-select from API call

    Hello what i'm trying to achieve here is to make an API call and use the retrieved values to generate a dynamic multi-select field and be able to save selected options. I have used HOWTO: Have a dropdown field that get's it's options from a function as…
  • Setting Default Record Names on Record Creation

    Step 1. Select "Create" from the Quotes Module ListView to create a new record. OR Step 2. Select "Create" (the + button) from a related module (Accounts) in the sub panels. When the pop up window shows (the cached version of the new Quote record), I…
  • Extend viewdefs to change a value for a button

    I am trying to disable a button in the Save button dropdown in a module's record view. I would like to do that for just that single button without overriding the entire file, so I thought I would create and extension file for the record view and unset…
  • I am not able to add more than 40 product in quotes sugarcrm 7 Enterprise

    Hi I am not able to add more than 40 product in quotes sugarcrm Enterprise 7.6. if I add forcefully then all product got deleted and quotes got crashed. is any limitation in quotes module for product. please help me out Thank you