• Assigning Customer Service Cases to Different Users via the Sugar Portal

    Hello everyone, I would like to ask for your assistance regarding a prospect. The prospect is a customer of a supermarket chain, and their use case involves creating customer service cases. The customer service team needs to have the ability to create…
  • Sugar Serve 11.1 License issue

    Hi, i have just setup a new local development environment (WAMP) using our latest back up file which is 11.1. However unlike previous environments i have the below error - Warning: There are 30 Sugar Serve active users when your subscription only…