• TCPDF version

    Hi, for our customers PDFs are bread and butter of communication with their customers. Only the current TCPDF library in Sugar is quite old and doesn't handle CSS well. What do you think about upgrading this library (and the whole PDF Manager module…
  • Help with filters

    Hello everyone, I'm working with automatic filters and I have to filter by all the elements contained in sub_element_l_c (sub_element_l_c is a calculated text field with the value of a multi-select field). This is my code from the relate.js: ({ extendsFrom…
  • First response not calculated

    Hello everybody! My team and I wanted to use the First Response fields that are available in Sugar 10. We were planning to use it to get a better view of SLAs and deliver better customer experience. Following the documentation we found that Business…
  • Sugar not rebuilding language files on repair

    We just upgraded to Sugar 7.2.2 and there are several labels missing throughout the system. We've tried to rebuild and repair - but without any luck. I've manually removed the metadata file cache/api/metadata/lang_en_us_base_public_ordered.json in hopes…
  • Custom admin config page for new settings

    Hello, I would like to share with you the way to add a custom admin page for new settings. For example ( SugarCrm 6.5 ), we would add a setting to access to another system from sugarcrm; we need: * URL *USER * PASSWORD Instead of adding code in config…
  • Sugar 7: global search is not finding any results, even if Elasticsearch is ready and workable.

    Hello everyone ! What i want : Simply a fonctionnal Global search. What i have : Sugar Pro 7.5.1 My users need to search through Global Search, and we came to a strange situation : Even if i search the name of a contact (wich is high boost), in the global…
  • Non Admin users are not able to access custom module

    Hi, I have few custom modules in Sugar Professional 6.5. However, only one custom module is not accessible for non admin user although their roles have access for the same. I have tried below: 1. Repaired Roles 2. Reset User Preferences But still non…
  • Show Assigned User's Data in Accounts Module

    Sugar 7.2 Pro, just started working on it i want to get data for a specific Employee from Employees Module and show it in record view of Accounts Module but not in studio
  • upgrading from 6.5.2 to 7.5.1.0

    How do I upgrade from v6.5.2 to v7.5.1.0 of SugarCRM ?
  • How do I disable use of Bulk API in Subpanels for Sugar 7.6 and later?

    I received a question recently that I had to do some research to come up with answer. I'm sharing it here to wider community can benefit. My customer would prefer to have subpanel results come back sequentially instead of all at once. How do I disable…
  • How do I best delete bulk records in 7.2 Professional?

    We've been doing some testing of importing of Accounts, Contacts, and Leads into our SugarCRM install. We need to do a hard delete on all records we imported plus any related data (I do not know what this covers) It would be nice to have a near clean…
  • How to increse the session timeout in Sugar CRM?

    I want to increse the seesion timeout please letme know?
  • After the opportunity is Closed/Won then what?

    I'm looking for some advice about how best to handle contracts that are won - that is, where do we go after the sales process has been successful. We installed the Community Edition and it looks like this will work great for sales and marketing. But after…