• How does the user Timezone is updated with winter/summer clock changes?

    I'm running SugarCRM Community Edition (6.5.13) on linux server (centos) and it works great! one thing i don't understand, if each user has its own timezone, selected in it's user profile (advanced tab), for example "Asia/Jerusalem +2", then what…
  • Default sort order field in subpanel not working 6.5

    This is literally driving me insane. I am trying to default sort a custom date field in a custom module subpanel. Here's what I have done: Background: PI_Personal_Injury is the parent module INV_Time_And_Expenses is the module subpanel The field I am…
  • How to REALLY clear cache for development

    Hi there, I am a PHP developer and new to SugarCRM. I have activated the Developer mode in the Admin panel + forced to empty my Firefox browser cache at pages reloading but still I cannot directly see the changes I am doing when reloading a page and mots…
  • How to access dashlet configuration variables from the server?

    When you click the "gear" icon in the top right corner of a dashlet, there are config items users can set for each of their dashlets. I'd like to be able to access those dashlet configuration values from my server code. Is there a class I can use to access…
  • Locating the scroll position at start of the quickcreate form

    When clicking "create" button in a subpanel, i want to put the scroll position (and page position) to the start of the form were the first field is. since yesterday and only in chrome browser, when clicking "create" in a subpanel, the scroll stays at…
  • Subpanel opens upwards instead of downwards on chrome browsers

    only since yesterday, and only on chrome browsers, when pushing "create" in the subpanel, the quickcreate opens upwards instead of downwards (or the system doesn't locate the scroll in the start of the quickcreate form). anyhow, when opening a subpanel…
  • safe upgrade on custom editviewdef

    Hi all. I have a custom module in which I included a js file (customjs.js) custom / modules / Cases / metadata / editviewdefs.php, I have created the installation package for the module loader, but I have a problem, since there is another module custom…
  • Can a logic hook send or receive data?

    I am trying to send an AJAX to a loogic hook to get the id of a newly created Case, but I am not getting an answer, also and I have been trying to do it by CURL towards another php but I am not getting any answer either, is this possible or not?. Thanks…
  • How to know the data types of the fields of the different modules?

    Is there any place where the datatype values are stored? I need to know what kind of data they are in order to display them. For example if the status field is a dropdown I will put a dropdown, if it is a text area I will put a text area etc.
  • How to set a limit to the maximum number of users/employees ?

    Hi Forum, SugarCRM 6.5.20 I would like to set a limit to the number of users/employees that can be created in a given distribution. Is there a way that this can be achieved ? eg. If I set the limit to 50, when the administrator attempts to create the…
  • No valid themes are found on this instance

    I am using Sugar CRM version 6.5.7 on PHP 5.3.28. I have recently migrated this application from Windows Server 2008 R2 to Windows 2016 Datacenter. The users on the application are getting this error randomly and there is no log for this particular exception…
  • return to listview after editing record

    Hi, When i click the "pencil" icon in the listview, in order to edit a lead record and then push "save" in the lead editview, i need to be redirected to the listview again, not the lead detailview (like today). is there a code change i can do, so when…
  • set email opt_in when creating contact bean

    Can anyone help with how you set a contacts primary email and set opt_out to 1 when a new contact bean is crated $contactbean = BeanFactory : : newBean ( "Contacts" ) ; $contactbean - > first_name = $args [ 'FirstName' ] ; $contactbean - > last_name …
  • why doesn't work the 'include(config.php)'?

    Hello everybody I am sending data by ajax from a custom module to make inquiries with the data sent, so I include a connectionDB.php with this data: include('config.php'); $db_host_name=$sugar_config[dbconfig][db_host_name]; $db_user_name=$sugar_config…
  • How To save date and time value in date and time field in sugarcrm using before save logic hook ?

    How To save date and time value in date and time field in sugarcrm using before save logic hook ?
  • Utility of having leads AND contacts

    I’m wondering about the utility of maintaining both leads and contacts. Up until now the system had 2 modules leads and contacts (contacts essentially being a copy of a lead that has converted), but I’m starting to doubt that we really need this. Leads…
  • How To create Custom Action In 9.X Like 6.5.

    How To create Custom Action In 9.X Like 6.5.
  • Can you gather information from a Meeting and place it into an Advanced Report?

    Hi guys, I have a question...is there anyway to create an Advanced Report for information logged into a meeting for instance? I am trying to create a Custom Query to select the data entered into a meeting but I can't seem to gather the information to…
  • How We can global manage holiday calendar and business hours in sugarcrm 9.X EP

    How We can global manage holiday calendar and business hours in sugarcrm 9.X EP
  • How to change the background color of records in a list view according to the Status Value??

    How to change the background color of records in a list view according to the Status ??
  • How to get only selective information in profile API

    We are using https://<sugar_instance> * ramaraj.karuppusamy to get the current user profile. But it returns complete info of the user which includes preferences, modules, acl, etc . Is there a way we can get only selective information(We should be able…
  • Unable to sync with server.

    Hi, I am getting below error when trying to login to Sugar instance: Unable to sync with server. A request is failing that makes the application unusable. Please contact technical support. Could anyone help how to resolve this please? Thanks
  • Automated email template based on survey answers

    Hi there, I would like to create a survey in sugarcrm. Survey will have 10 questions, each question will have different options. The responses from each user should save in to the sugarcrm database. Once user replies to the survey (when a record is updated…
  • Windows 10 pro Files (x86)\IIS Express\PHP\v7.1\php-cgi.exe - The FastCGI process exited unexpectedly

    Hi All, I am facing 'T he FastCGI process exited unexpectedly' issue on local computer. Following are the system configuration Operating system : Windows 8 pro PHP 7.1.29 Sql Server 2014. Sugarcrm 8 Please help me solve this ' FastCGI process exited unexpectedly…
  • How can I select base_module for Email templates

    Hi All, I need to group Email templates based on the base_module value in the database table. How can I add the base module for an Email templates
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