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Global Search not working in 7.8

Katrina Taala

Hi,

I have 2 version of sugarcrm installed in my server, version 7.6.0.0 and 7.8.0.0

ElasticSearch status is also green as well as the globalsearch in 7.6 is working as expected but on my version 7.8, the search always returns "No results we're found".

I'm not sure what I need to fix here. Can someone help me? -thanks!

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  • 0 in reply to André Lopes

    Hi Andre,

    Thanks for the input.

    Well the issue is that I Scheduled a System Index and I just need to wait for a couple of hours that the Elasticsearch Scheduler is done and success.

    I went to check the table job_queue and I saw that elasticsearch scheduler status is on queue then recheck again the status for some time and the status became done already and get back to the application and the global search also worked.

    Thanks!