iCalendar empty In Outlook

I am trying to connect to the icalendar in my Sugar however it connects but displays that I have no meetings and whether I still want to add it. I click yes but it is completely empty. Any ideas what I am doing wrong?

Thanks in advance

Parents

0 Alex Nassi over 11 years ago

Hi sisrom,

Your description sounds related to a known bug, #65934, which causes the calendar to not load properly in other applications that use the iCal URL. If you can please confirm which version and flavor of Sugar you are using (e.g. CE 6.5.16, Pro 6.5.15, etc) I can send you a hotfix which you can load through Module Loader to fix this bug.

Thanks!
Alex
0 Alex Nassi over 11 years ago in reply to Alex Nassi

Hi Sisrom,

I am emailing you the hotfix now. Please let me know if this helps!

-Alex
0 Alex Nassi over 11 years ago in reply to Alex Nassi

Hi Omar,

The hotfix has been emailed to you as well. I hope this helps!

-Alex
0 Omar Becerra over 11 years ago in reply to Alex Nassi

Hi Alex, the fix was applied; it corrects the TZ issue in the ics file; however, I detect also that long lines are trunked:

Here a sample:

BEGIN:VCALENDAR
VERSION:2.0
METHOD:PUBLISH
X-WR-CALNAME:Omar Becerra (SugarCRM)
PRODID:-//SugarCRM//SugarCRM Calendar//EN
BEGIN:VTIMEZONE
TZID:America/Bogota
X-LIC-LOCATION:America/Bogota
END:VTIMEZONE
CALSCALE:GREGORIAN
BEGIN:VEVENT
SUMMARY:PAM: Revision HTTPS LagoAgrio
DTSTART;TZID=America/Bogota:20140319T083000
DTEND;TZID=America/Bogota:20140319T103000
DTSTAMP:20140424T182400Z
DESCRIPTION:No aplica politicas a paginas HTTPS
URL;VALUE=URI:https://sugar.globalteksecurity.com//index.php?module=Meeting
    s&action=DetailView&record=faf00f01-5a27-87f9-87de-533eddd9c856

As you can see in the last line, the URL is not complete in only one line, it happens in all long lines:

DESCRIPTION:Generar un informe comparativo entre un modelo 320 y un 425. In
    dicar las principales caracteristicas y diferencias entre los modelos.
URL;VALUE=URI:https://sugar.globalteksecurity.com//index.php?module=Meeting
    s&action=DetailView&record=127a0871-031f-7475-c7e4-533edc79fd70

Right no, I found old iCal.php and vCal.php files (from version 6.5.15) and ithe file is generated correctly.

Thanks
0 Craig Craig over 11 years ago in reply to Mariano Mariano

Hi

Currently using version 6.5.17 and im having the same issue, would it be possible to send me the hotfix or point me in the direction to fix it myself?

Thanks

Regards

Craig
0 Alex Nassi over 11 years ago in reply to Mariano Mariano

Hi Mariano,

This hotfix has been sent to you via email. I hope this helps!

-Alex
0 Alex Nassi over 11 years ago in reply to Craig Craig

Hi Craig,

This hotfix has been sent to you via email. I hope this helps!

-Alex
0 Mariano Mariano over 11 years ago in reply to Mariano Mariano

Thanks a lot!
0 sutinse sutinse over 11 years ago in reply to Craig Craig

Hi!

Does that hotfix also fix problems with character encoding???

I find out, if my events in SugarCRM calendar has Finnish characters or special characters, Google "Add by URL" adding does nog work.

When I removed characters, worked right away.

Please, email fix to me?

I fixed iCal.php and vCard.php according this formum post
http://www.sugarforge.org/frs/?group_id=6

It seems that there is still bug with charcter encoding, although in header says, that character encoding is UTF-8, it is something else.

Funny, that if events are exported from SugarCRM and saved to file and then imported to Google Calendar, events comes (special characters are something...)
0 Martin Pagani over 11 years ago in reply to Craig Craig

Hi Alex Nassi,
I Ìm experienceing the issue descripted at "Defect 65934: Timezone in iCal output invalid and breaks entire ics output"
Sugar_CE_v6.5.16
Whould sent me the hotfix?
Any assistance will be apreciated.
Thanks, Martin.
0 Craig Craig over 11 years ago in reply to Craig Craig

Hi Martin

Yeah, i used this to fix http://www.sugarforge.org/projects/icalpatch/

Cheers
0 Martin Pagani over 11 years ago in reply to Craig Craig

Thanks Craig!
I´ll check it.
0 Martin Pagani over 11 years ago in reply to Craig Craig

Hi Craig,
Didn´t work.
Install ical_patch_0.8.6 but now the .ics are blank.
Probably the patch wouldn´t work with SugarCE6.5.x. Acording to documentation the Ical patch is for 6.2 or later but doesn´t says anything about 6.5.
thanks anyway Craig! I´ll keep trying until it works. Regards, Martin.
0 Stefano Stefano over 11 years ago in reply to Craig Craig

Hi Alex, I'm running the same problem on the SugarCRM CE 6.5.16 sync ical and outlook/googlecal Could you send the patch to mee too please? Thanks in advance!!! Stefano

Reply

0 Stefano Stefano over 11 years ago in reply to Craig Craig

Hi Alex, I'm running the same problem on the SugarCRM CE 6.5.16 sync ical and outlook/googlecal Could you send the patch to mee too please? Thanks in advance!!! Stefano

Children

No Data