iCalendar empty In Outlook

I am trying to connect to the icalendar in my Sugar however it connects but displays that I have no meetings and whether I still want to add it. I click yes but it is completely empty. Any ideas what I am doing wrong?

Thanks in advance
Parents
  • Hi sisrom,

    Your description sounds related to a known bug, #65934, which causes the calendar to not load properly in other applications that use the iCal URL. If you can please confirm which version and flavor of Sugar you are using (e.g. CE 6.5.16, Pro 6.5.15, etc) I can send you a hotfix which you can load through Module Loader to fix this bug.

    Thanks!
    Alex
  • Hi Sisrom,

    I am emailing you the hotfix now. Please let me know if this helps!

    -Alex
  • Hi Omar,

    The hotfix has been emailed to you as well. I hope this helps!

    -Alex
  • Hi Alex, the fix was applied; it corrects the TZ issue in the ics file; however, I detect also that long lines are trunked:

    Here a sample:

    BEGIN:VCALENDAR
    VERSION:2.0
    METHOD:PUBLISH
    X-WR-CALNAME:Omar Becerra (SugarCRM)
    PRODID:-//SugarCRM//SugarCRM Calendar//EN
    BEGIN:VTIMEZONE
    TZID:America/Bogota
    X-LIC-LOCATION:America/Bogota
    END:VTIMEZONE
    CALSCALE:GREGORIAN
    BEGIN:VEVENT
    SUMMARY:PAM: Revision HTTPS LagoAgrio
    DTSTART;TZID=America/Bogota:20140319T083000
    DTEND;TZID=America/Bogota:20140319T103000
    DTSTAMP:20140424T182400Z
    DESCRIPTION:No aplica politicas a paginas HTTPS
    URL;VALUE=URI:https://sugar.globalteksecurity.com//index.php?module=Meeting
        s&action=DetailView&record=faf00f01-5a27-87f9-87de-533eddd9c856

    As you can see in the last line, the URL is not complete in only one line, it happens in all long lines:

    DESCRIPTION:Generar un informe comparativo entre un modelo 320 y un 425. In
        dicar las principales caracteristicas y diferencias entre los modelos.
    URL;VALUE=URI:https://sugar.globalteksecurity.com//index.php?module=Meeting
        s&action=DetailView&record=127a0871-031f-7475-c7e4-533edc79fd70

    Right no, I found old iCal.php and vCal.php files (from version 6.5.15) and ithe file is generated correctly.

    Thanks

  • Hi Omar,

    I am seeing this same URL behavior in the ICS files that you are seeing. However, can you please give more detail on how this is affecting you and any issues this is causing?

    Thank you,
    Alex
  • Alex,    I am having the same issue.  Can you send me the hotfix.    Thanks in advance    Rand  .
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