Disable Email notifications for Contacts and Leads in SugarCRM

Hello, 

We are heavily using Calendar and Meeting function in SugarCRM - whereas we want to add Guests to our meetings, users do not want their guest receiving meeting reminders and notifications from Sugar - is there a way to disable email notifications to Leads and Contacts?

Thanks!

Ada

Parents
  • When creating a Meeting and/or Call. Turn off the Email Reminder.

    There is a Scheduler that sends out email reminders. You can also disable the scheduler. 

  • Hi  

    The notification to a contact invite is sent even after meeting has been created, and the Invitation Body has been updated - do you know how to disable that?

    Is there an admin set up option where I can disable all meeting-related notifications?

  • Hi  ,

    Are your users updating the meeting in the web UI or somewhere else (e.g. Outlook, their calendar, etc.)? If they are updating directly in Sugar, I believe the only way it should send out an invitation on creation or update is if they use the 'Save and Send Invites' option instead of 'Save':

    If they aren't using 'Save and Send Invites', you will want to check either for a customization or confirm how those users are updating meetings.

    There is no admin configuration to explicitly disable all meeting-related notifications. 

    Chris

Reply
  • Hi  ,

    Are your users updating the meeting in the web UI or somewhere else (e.g. Outlook, their calendar, etc.)? If they are updating directly in Sugar, I believe the only way it should send out an invitation on creation or update is if they use the 'Save and Send Invites' option instead of 'Save':

    If they aren't using 'Save and Send Invites', you will want to check either for a customization or confirm how those users are updating meetings.

    There is no admin configuration to explicitly disable all meeting-related notifications. 

    Chris

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