I have already tried,
- Cleaning up browser cache
- Clean up SugarCRM cache folder
- Setting up proper permissions
But still not working.
I have already tried,
- Cleaning up browser cache
- Clean up SugarCRM cache folder
- Setting up proper permissions
But still not working.
Hoping that the permissions are proper. Please do check PHP error log.
Hi Hiren,
In your chrome browser please click the file that you marked red on the right of the picture. That will open the source tab there you will see {} button lower left. Click that and see where your code is breaking. Other than that, it isn't easy to help you with these informations you provided us.
Best Regards
Tevfik Tümer
Developer Support Engineer
Hello,
One more point, Verify the path RewriteBase path in .htaccess file which is located at root of your CRM
Hope it helps!
Thanks & Regards,
Team Urdhva Tech
Hi Hiren,
First Undo your custom changes and clear/empty your sugar cache folder and browser cache and open the site in new incognito window.
From your screenshot may be you have the field NProgress value is not defined or its getting undefined value.
You can check this value by:
PHP - isset($_REQUEST['FIELD_NAME'])
Jquery - (!(typeof(FIELD_NAME) === 'undefined'))
Best Regards
S Ramana Raju
What happens if you go to: http://your_sugar_url/rest/v10/help ?
If the above works, please check your version of JSMin, as discussed in this post:
Hello Tevfik Tümer
When I open the link from console,
It shows error, attached screenshot
{SugarClub Administrator Edit: We're sorry, but this image is no longer available}
Hi Hiren,
I don't know your use case, can you attempt to use;
App.progress.set(0.6);
Maybe even you need to change all of them.
Seems like callback function isn't returning app. So you can use the generic one i think.. Just i'm guessing. It should be more less same behaviour.
Best Regards
Tevfik Tümer
Developer Support Engineer
I have had this happen to me a couple of times for different reasons. Assuming you have an on-site instance:
Triple check your permissions.
Also don't forget about file ownership in the web directory. If your permissions are correct (owner can read/write/execute) but you don't have the correct owner assigned, it does you no good. If "Apache" is your web user/group but you have "root" set as the owner of all the files in the directory, Sugar can't write to itself. Specifically the config, config_override and log file in the root directory.
For example on CentOS to set the owner on all files in the Sugar directory:
# chown -R apache:apache /var/www/html/<Sugar Directory>/
Hello Angel Magana Sir,
Thank you, Thank you, Thank you so much.
Install jsmin-1.1.0 as per your document and problem resolved.
Perfect documentation.
You should check what was the last change you have done on the system like, package installation or file modification. Once it installed and QR done, if there is an error the only way to fixing is by change the cached file or remove the package that you have installed.
Rodrigo Manara
Sr. Developer