local Dev instance v.11 getting: Error there was an error while connecting to the server.

Hello friends...

Updated my local dev instance to v11.0 (Enterprise. Cloud) and now whenever I save any record (in any module) I get this:

I previously had to do the following after each reboot of my VM box to stop 500 errors:

- Log into My SQL as Root

SET GLOBAL sql_mode=(SELECT REPLACE(@@sql_mode,'ONLY_FULL_GROUP_BY',''));

quit

Though I don't think this is the same thing now/above...

I have checked through all the config files etc... fully expect something really obvious will bee staring at me but so far eluded me!

Any pointers for something I might be missing???

Thank you, Luke.

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0 Ramya Katram over 3 years ago

Hi Luke,

Can you please check what is the error you are seeing in the sugarcrm.log and error_log, so that we can narrow down the issue.

Thanks and Regards,

PK,

https://www.bhea.com
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0 Luke Ridgway over 3 years ago in reply to Ramya Katram

Hi Ramya Katram,

Ignoring all the Licence Server warnings in the log, these are the ones triggered when doing an edit > save on a contact record:

Mon Jun 28 16:01:38 2021 [5952][cdc7b90c-2954-11e9-9bad-020683bef092][ERROR] Warning: Multiple links found for relationship contact_tasks within module Contacts
Mon Jun 28 16:01:38 2021 [5952][cdc7b90c-2954-11e9-9bad-020683bef092][ERROR] Unable to determine best appropriate link for relationship contact_tasks
Mon Jun 28 16:01:38 2021 [5952][cdc7b90c-2954-11e9-9bad-020683bef092][ERROR] Warning: Multiple links found for relationship contact_leads within module Leads
Mon Jun 28 16:01:38 2021 [5952][cdc7b90c-2954-11e9-9bad-020683bef092][ERROR] Unable to determine best appropriate link for relationship contact_leads
Mon Jun 28 16:01:41 2021 [6215][cdc7b90c-2954-11e9-9bad-020683bef092][ERROR] Warning: Multiple links found for relationship contact_tasks within module Contacts
Mon Jun 28 16:01:41 2021 [6215][cdc7b90c-2954-11e9-9bad-020683bef092][ERROR] Unable to determine best appropriate link for relationship contact_tasks
Mon Jun 28 16:01:41 2021 [6215][cdc7b90c-2954-11e9-9bad-020683bef092][ERROR] Warning: Multiple links found for relationship contact_tasks within module Contacts
Mon Jun 28 16:01:41 2021 [6215][cdc7b90c-2954-11e9-9bad-020683bef092][ERROR] Unable to determine best appropriate link for relationship contact_tasks
Mon Jun 28 16:01:41 2021 [6215][cdc7b90c-2954-11e9-9bad-020683bef092][ERROR] Unable to load custom logic class 'MC_UserHoks'

Note that if I make a change then the change IS saved. So I think the DB connection is fine.

Then an edit save on Account module record: (log refreshed from mark)

Mon Jun 28 16:06:32 2021 [5952][cdc7b90c-2954-11e9-9bad-020683bef092][ERROR] Warning: Multiple links found for relationship contact_leads within module Leads
Mon Jun 28 16:06:32 2021 [5952][cdc7b90c-2954-11e9-9bad-020683bef092][ERROR] Unable to determine best appropriate link for relationship contact_leads
Mon Jun 28 16:06:32 2021 [5952][cdc7b90c-2954-11e9-9bad-020683bef092][ERROR] Warning: Multiple links found for relationship contact_tasks within module Contacts
Mon Jun 28 16:06:32 2021 [5952][cdc7b90c-2954-11e9-9bad-020683bef092][ERROR] Unable to determine best appropriate link for relationship contact_tasks
Mon Jun 28 16:06:32 2021 [5952][cdc7b90c-2954-11e9-9bad-020683bef092][ERROR] Warning: Multiple links found for relationship contact_tasks within module Contacts
Mon Jun 28 16:06:32 2021 [5952][cdc7b90c-2954-11e9-9bad-020683bef092][ERROR] Unable to determine best appropriate link for relationship contact_tasks

This is the log from Studio > System Settings > Logger Settings >Configure Log Settings.

I will carry on with it tomorrow hopefully - sorry I don't have much more info now - one of those days! Thank you, Luke.

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