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Dockerized SugarCRM loads properly after install Wizard, but not after saving changed files and rebuilding

Gregory Kenenitz

I am trying to use Docker for local development of a SugarCRM 11 application. I can complete the wizard successfully, and the SugarCRM login screen appears after completing the wizard.

However, if I copy the files generated and modified by the Install Wizard from the container to my local machine, then try building the container, I see a screen that just says Loading...

The files I'm copying are from /var/www/html, which is where all of my SugarCRM files and directories are located.

As part of the Dockerfile, I am granting all permissions as described here:  https://support.sugarcrm.com/Knowledge_Base/Platform_Management/Required_File_System_Permissions_on_Linux/

I know that other people have used Docker to build and deploy SugarCRM (I've read the blog posts in Sugarclub), but I have not seen documentation for configuring manually (i.e. not using the install wizard) or for seeing an error like this one.


I have tried reviewing phpinfo() and didn't notice anything. I also have inspected the browser console, but the only errors I see in the perpetual Loading... state are also seen when I complete the wizard and successfully reach the login page. In other words:  there is no helpful information in the browser console.

Any help is appreciated, thanks!

Sources consulted: 

http://cheleguanaco.blogspot.com/2016/05/sugarcrm-troubleshooting-still-loading.html

https://sugarclub.sugarcrm.com/dev-club/f/questions-answers/544/loading-displaying-on-screen-nothing-display-after-that-not-even-login-screen

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  • 0

    A few suggestions:

    Check your disk space:

    I sometimes see the persistent Loading in my development environment when I run out of disk space, as you log in it is trying to write to cache but can't.

    Check your file permissions:

    Make sure your files and directories have the right permissions, I use the following three commands from sugar root as my "fix-it":

    sudo chown -R  apache:apache *

    sudo find . -type d -exec chmod 775 {} \;

    sudo find . -type f -exec chmod 664 {} \;

    These respectively give all ownership and groups as apache, sets all directories to 775 and all files to 664.

    I then do another QRR to rebuild any cache files that may have had problems updating/writing.

    See if that helps, good luck.

    FrancescaS

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  • 0

    A few suggestions:

    Check your disk space:

    I sometimes see the persistent Loading in my development environment when I run out of disk space, as you log in it is trying to write to cache but can't.

    Check your file permissions:

    Make sure your files and directories have the right permissions, I use the following three commands from sugar root as my "fix-it":

    sudo chown -R  apache:apache *

    sudo find . -type d -exec chmod 775 {} \;

    sudo find . -type f -exec chmod 664 {} \;

    These respectively give all ownership and groups as apache, sets all directories to 775 and all files to 664.

    I then do another QRR to rebuild any cache files that may have had problems updating/writing.

    See if that helps, good luck.

    FrancescaS

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