Dear All,
I am a developer totally new to sugar crm, so apologies if this doesn't make sense.
I have a cases module with dropdown fields added to a panel. I want to fill these fields by reading from an external rest api get endpoint during data entry, say if /search/id responds with {name: "client"}, I would like to update the name field to client as the data entry proceeds. My questions are:
- Can this be done from the module builder or the studio of the crm instance?
- If not, should this be done from the code of the deployed instance?
- Could someone kindly point me to the documentation I would follow to develop this?