• Trying to filter results on a related module using /GET filter API

    Hope someone con help or point me to some information. We have records in the Knowledge base module and use the /GET filter API to do a realtime search of these solutions on our website. To give users more targeted results I need to also filter by our…
  • For API customization in SugarCRM

    Dear All, I want to customized Some input received in Sugar by Default API . How can I customized if ? And Also share the path of default API in SugarCRM used. For Example :- I have share a case crate API with portal user and I received regularly in…
  • API call PUT to /Notifications

    1Hello ! I'm trying to get rid of the unread notifications. I have about 2000 notifications to read, which are solved right now, so I don't need them. Impossible to get rid of them from the interface: cannot filter by "is read". The filter is not…
  • Mapping of documents module to accounts and downloading documents via API

    Hello all, My company is currently on SugarCRM 13.3.0 . I'm using the API v11_22 endpoints in Python with the standard request library. Endpoints: Trouble with "https://{site_url}/rest/v11_22/Documents/filter" Example below to https://{site_url…
  • Count Endpoint for documents/ tasks

    Is there a best way to get a count of all documents/task etc . Like is there a URL endpoint we can just call that's like documents/count?
  • Retrieve associated Opportunity ID when providing docID

    Hey is there a way to access the opportunity ID given the documentID. I would like to be able to query given the docID info and be able to find the associated opportunity related to the docID provided. I can definitely complete the task done the other…
  • Where to locate Task API?

    Hi Development Team , Greetings. I am in the process of developing an application using the SugarCRM APIs. I have encountered some issues while trying to locate the task API within the documentation , specifically for tasks' creation, updating,…
  • What is the use of erased_fields=true in REST API ?

    Hi, We are using rest api to get the records from any module , We see there is parameter used in that ?erased_fields=true , What does that mean ? For ex : we are using the api : / rest/v11_20/M03_Work_Product?erased_fields=true&view=list&order_by…
  • Not able to upload contact picture via api

    Hi all I while ago I am sure I could upload a contacts picture using the following endpoint /rest/v11/Contacts/{{ID}}/file/picture and send this as a post request. I am now getting the following error pack from sugarcrm when I send a file with postman…
  • Creating a new SugarBean with a pre-created UUID

    I have a custom API endpoint that we use to send a large number of records at a time. The endpoint works for updating records and inserting new records without a pre-created UUID, but when we send records with a pre-created UUID, we get the UUID back…
  • Error requesting access token API-REST

    Good Afternoon, Requesting your support with the following topic: We create an integration with SugaCRM through an API-REST. The detail is that we are trying to obtain an authentication token from SugarCRM with the endpoint /rest/v11/oauth2/token using…
  • Error requesting access token API-REST

    Good Afternoon, Requesting your support with the following topic: We create an integration with SugaCRM through an API-REST. The detail is that we are trying to obtain an authentication token from SugarCRM with the endpoint /rest/v11/oauth2/token using…
  • How to Use Date Rage filter on filter API.

    Dear Team, How To use Date Range filter In Case Filter Api Please guide or any suggestion. Thanks
  • System Administrator User is getting this exception SugarApiExceptionNotAuthorized

    I have a custom integration of Sugar with another app. While accessing records using API the following error is logged. The user is a System Administrator User. Can anyone help? Thanks Thu May 19 12:11:23 2022 [28378][-none-][FATAL] Exception in Controller…
  • REST API: The cloud instance is returning “500 Internal Server Error” when accessing the “/Employees GET” and “/Users GET” endpoints and specifying multiple fields via the “fields” URL parameter

    Only when accessing the “/Employees GET” and “/Users GET” endpoints and specifying almost all the available fields via the “fields” URL parameter, the server is responding with the “500 Internal Server Error”. No additional information is provided. …
  • JSON as part of an update [PUT] API call

    Can someone tell me why setting a value to NULL leaves it unchanged? Is it t.rue for all fields. Has it always been true, this is some old code I am working on and I am sure it used to work ---Chat between me and one of our devs-- Notice the finalized_on…
  • Populate Cases Module dropdown with API call

    Dear All, I am a developer totally new to sugar crm, so apologies if this doesn't make sense. I have a cases module with dropdown fields added to a panel. I want to fill these fields by reading from an external rest api get endpoint during data entry…
  • user logout issues when using REST AP

    In my plugin, I'm using the SugarCRM function SUGAR.App.api.getOAuthToken() for querying any data (get/post) on each ajax call of SugarCRM v10 REST API. Below is the piece of ajax request code $.ajax({ beforeSend: function(request) { request.setRequestHeader…
  • Rest API Quote Line Items

    Hi, I have developed a simple C# program to extract Quotes from Sugar using the example sugarondemand.com/rest/v11/Quotes/{0} However this returns the header data only. Question is: What do I use to return the Quote Line Items? Thank yo…
  • Can the API return a list of users belonging to a team?

    Hi I need to get a list of users belonging to a team. Is anyone aware of an API endpoint that would do that? There is this one but it appears to be depreciated: https://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_10.2/Integration…
  • API call to retrieve Leads/Contact from ProspectLists(Target List) which are linked after a certain date

    How to Make an API call to retrieve Leads from ProspectLists which are linked after a certain date I'm making an API call to ProspectLists with a filter added as date_modified >= Specific date-time, but this is filtering date_modified filed on leads table…
  • Download a note attachment from API

    Hi all I have a webpage that displays my sugar cases to the end user. this pae also lists notes and not attachments for the user to download. However I am having issues with getting sugar to download the file. when the download link is click it…
  • MLP API

    I recently started working on a cloud deploy script using the MLP API. One issue I ran into is that when using: /Administration/packages/:id/uninstall Is that it deletes the tables. There is an option when uninstalling manually through the ModuleLoader…
  • Getting the instance url of the user at the time of login in REST API

    Hi, I'm integrating SugarCRM into our product. Currently I'm using the trial version. It seems that each account has an instance url, but I seem to be needing the instance url for login. So, if a user connects their SugarCRM account in our product, how…
  • How to get json data in REST endpoint

    I have added an extra action to the recordlist view; custom/modules/Opportunities/clients/base/views/recordlist/recordlist.js: ({ extendsFrom: 'RecordlistView', initialize: function(options) { this._super("initialize", [options]); //add listener for custom…
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