Hi,
I have a gmail mailbox setup as Inbound Group Mailbox in Sugar , its setup to create Cases automatically. I have a problem of cases being created for bounced back emails such as the Email Delivery Failure notification emails, which we don't want to, does anyone have any suggestions/ answers based on a similar experience? Please let me know.
Note: The SMTP used for outgoing emails from sugar uses Amazon SES(Simple Email Service)
Regards,
Vijay