We have setup the Microsoft exchange online setup on Sugar connector for Inbound emails. Inbound email record is authorized Monitored Folder is set to Inbox Trash folder is set Leave Messages on server is set to No Scheduler is running but…

Hi all, I got this error message when trying to create a new group mail in an Inbound Email: Unable to set InboundEmail::$server_url: Expected internet domain name or IP address, "outlook.office365.com " given Updated: I just found that the domain…

Inbound Email Not Working Getting Logs Errors We are Suddenly Failed to Synced Inbox From Email to Sugarcrm Auto Synced We are Not Getting To received or synced emails from Other Email Box. Please Help And Suggest What is The issue. Sun Nov…

Hi all, We are having an intermittent issue with inbound email mailbox. When an inbound email has synced to Sugar, it doesn't contain the email's body and attachment. We failed to get details from the system logs because it was flooded by other debugging…

Hi, I have a gmail mailbox setup as Inbound Group Mailbox in Sugar , its setup to create Cases automatically. I have a problem of cases being created for bounced back emails such as the Email Delivery Failure notification emails, which we don't want…

We've implemented de inbound email automatic case creation. Following the next tutorial: https://support.sugarcrm.com/Knowledge_Base/Email/Automatically_Creating_Cases_From_Inbound_Emails/ Everything is working fine, however we noticed all cases are created…

Hi all, I has problem with InboundEmail not work it not create cases although status is Active and email account is Active. Last run: 29.04.2016 in config_override.php I added more config $sugar_config [ 'allow_pop_inbound' ] = true ; Test settings successfully…