Got error: [FATAL] Cannot load field defs for Task/Opportunities/ForecastWorksheet

Question

Hi all,

I got this error every second that make log is big

and it shows 3 lines of the same pattern.

Wed Dec 9 02:31:04 2015 [11773][1][FATAL] Cannot load field defs for Task

Wed Dec 9 02:31:04 2015 [11773][1][FATAL] Cannot load field defs for Opportunity

Wed Dec 9 02:31:04 2015 [11773][1][FATAL] Cannot load field defs for ForecastWorksheet

Wed Dec 9 02:31:05 2015 [10899][1][FATAL] Cannot load field defs for Task

Wed Dec 9 02:31:05 2015 [10899][1][FATAL] Cannot load field defs for Opportunity

Wed Dec 9 02:31:05 2015 [10899][1][FATAL] Cannot load field defs for ForecastWorksheet

Do you have any idea to investigate this error?

SugarCRM Enterprise, Version 7.5.2.0

Thank you,

M

Autchara Chaiprom · Accepted Answer

Hi Autchara,

This error typically occurs when a row is deleted from one table (say, "tasks"), but relationship tables still reference that record id. Deleting a record using the UI should not cause this, but manually removing a row from the database can leave orphaned relationship rows. If you're aware of any deletions that have taken place directly in the database, I would look for any related data that may be hanging around in the database causing these errors. Let me know if you have any questions!

-Alan