Not able to create reports, related module fields are not displaying

Hi Everyone,

I am trying to create reports using reports module in sugarcrm 8.0.1 version but after selecting the module related module fields are not displaying and not able to copy the existing reports also.

Does anyone have idea on this? 

  • Hi Sarojini Buddana 

    It seems you are facing some PHP errors which break the Report's js execution.

    Open the developer tools in your browser (F12 for Chrome and Firefox), go to console tab. Hopefully you will see some PHP errors in the console tab.

    The appropriate fix depends on the PHP errors.

    Follow these steps and let us know the errors so we can guide you on fix.

    Regards

    André Lopes
    Lampada Global
    Skype: andre.lampada
  • Hi Andre Lopes,

    Thank you for the reply

    Yes I am getting some errors in console and I am keeping screenshot related to those errors. Please guide me to solve this issue.

    Image related to errors displayed in console

  • Thank you for valuable informations.

    Please, let us know also the errored request at the network tab. You should be able to see the request by clicking on the link at "modules_def_en_us_93...". On accessing the buggy request open the sub tab "Preview" at the Network tab and let us know the content.

    Regards

    André Lopes
    Lampada Global
    Skype: andre.lampada