In response to the recent evolution of the SugarCRM product line, we’ve compiled a list of answers to some common questions that we have received from the developer community about our new products. This FAQ will be a living document, so pleas...

We intend to disable support for TLS v1.1 and older in the SugarCloud on November 8, 2019 February  1, 2020. This action is consistent with the rest of the industry. It may impact some Sugar integrations that connect to the SugarCloud. If you a...

Hello Sugar Developers!We often get questions about building code customizations for SugarCloud. Even experienced developers who have developed customizations for on-site Sugar installations do not know what is possible in SugarCloud. In short, Suga...

SugarCRM strives to be the "No-Touch" CRM. One of the most important steps in making this vision a reality is to integrate Sugar with systems that customers uses to engage with organizations. For example, if a customer has been recent...

Hello Sugar Developers!Summer is just heating up and we have a boat load of stuff to share. We want to make sure you are ready for the Sugar Summer '19 release, so we're hosting two webinars just for you!What we will be covering:Some big changes tha...

The 'idm_mode' config setting was moved out of config.php and into the database. It's now necessary to update the config table to disable this setting for a local backup. Instructions updated below.Those who have been around a while will know that S...

Good Morning, Sugar Developers!My name is Michael Shaheen and I am SugarCRM’s new Developer Advocate. I’ll be working with Matt Marum to maintain relationships between our developer community and the teams that work with the Sugar p...

Hey Sugar devs!Spring is in the air (for the northern hemisphere)! This can mean only two things: allergy season has started and a new Sugar On-Site release is now available.Let me introduce to you Sugar 9.0!See below for all the information Sugar D...

Impatience is a virtueLarry Wall (the inventor of Perl) is credited with identifying the three great virtues of a programmer: "laziness, impatience, and hubris."These virtues are usually shared with a wink. For example, a programmer's "laziness" wil...

Hello Sugar Devs!My name is Patrick Sullivan and I am SugarCRM’s Escalation Manager. I live in Pennsylvania, USA and began my career at SugarCRM in 2015 as part of the Support team. As the Escalation Manager, my job is to drive resolution...