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Adoption
Adoption

Adoption Stories

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Adoption Stories

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  • Customer Spotlight: How Kennebunk Savings Made CRM Adoption Stick

    Club Concierge
    Club Concierge
    At our recent Adoption Roadshows , we caught up with Maureen Flaherty, Chief Marketing and Customer Experience Officer at Kennebunk Savings, a mid-sized community bank serving Southern Maine and New Hampshire. Kennebunk Savings has been usi...
    • 13 Mar 2025
  • Streamlining Support Through Effective Adoption: MHA’s Journey with SugarCRM

    Emily Jahn
    Emily Jahn
    For over 80 years, Methodist Homes (MHA) has been a pillar of support for older people across the UK, offering vital services through its care homes, retirement living schemes, and community hubs. However, as MHA's services expanded, their reliance o...
    • 5 Feb 2025
  • Azimut Direct Boosts Sales, Enhances Data Management and Saves 650 Hours with SugarCRM

    Mattia Gioitta
    Mattia Gioitta
    Azimut Direct, a fintech company based in Italy, encountered significant challenges in managing its sales operations and gaining comprehensive visibility into its customer data. The company, fully owned by Azimut Group, faced limitations due to manua...
    • 9 Jan 2025
  • Navigating Change Management: Key Insights from Industry Leaders on CRM Adoption

    Emily Jahn
    Emily Jahn
    Change is hard. We all laugh and nod our heads when someone says, “Change is the only constant,” because whether it’s adding a new habit to your day-to-day routine or shifting how an entire organization operates, change is a challen...
    • 16 Dec 2024
  • Super General: Key Insights on How to Embrace Change and Find Success with SugarCRM

    Robert Pienkny
    Robert Pienkny
    Hello everyone, I'm Robert Pienkny, digital transformation manager at Super General. Today, I'd like to share our journey with SugarCRM and how it has significantly transformed our service operations. From customizing processes to driving successful ...
    • 5 Sep 2024
  • Powering Growth: My Journey With SugarCRM at Empresas ADOC

    Luis Vásquez
    Luis Vásquez
    I’m Luis Vasquez, the CRM Manager at Empresas ADOC. Founded in 1953 by Don Roberto Palomo in El Salvador, ADOC boasts a rich history of employing high-quality materials and specialized techniques to craft exceptional products tailored to custom...
    • 31 Jul 2024
  • The Swedish Institute: My Experience Navigating Success with SugarCRM

    Jan-Frederic Buss
    Jan-Frederic Buss
    Hello, I’m Jan-Frederic, Head of CRM at The Swedish Institute (SI) . My organisation is a public agency that builds interest and trust in Sweden around the world. SI shares information about Sweden abroad and analyses how other countries percei...
    • 26 Jul 2024