UPDATE: New Sugar Market Live Training Hours

We’ve updated the custom live training options for Sugar Market customers: SugarU will now be offering live, custom training packages for all Sugar Market users.  These sessions can be purchased via the ‘Sugar for Marketers’ catalog in SugarU.  

How it Works:

Each live training package will be listed as a separate course within the catalog.  Each package can be purchased for $300 or $500 USD (price depends on the number of hours included in the package), which includes two or three 1-hour training sessions with a Sugar Market trainer.  Users can enroll and purchase the package directly in the course.  Once enrolled, they will read through a quick introductory presentation, fill in a pre-training course survey, then will be contacted by a trainer to schedule the training.  Users can attend the session 1:1, or invite other members of their team to join.

We are still offering Live Training Hours as well, which can be purchased a-la-carte via the ‘Sugar for Marketers’ catalog in SugarU.  However, we have updated the process for purchasing one of these training hours.  Now, users will follow the same process as purchasing a Live Training Package: Enroll and purchase directly in the course, read through a quick introductory presentation, fill in a pre-training course survey, then they will be contacted by a trainer to schedule the training.  Just like with the Live Training Packages, users can attend the session 1:1, or invite other members of their team to join the training session.

Current Offerings:

Live Training Packages

  • Reporting in Sugar Market - 3 Hours
  • Drag & Drop Builders - 3 Hours
  • Setting Up Campaigns - 3 Hours
  • Events Module - 2 Hours
  • Create your Own Custom Training Package - 2 Hours
  • Create your Own Custom Training Package - 3 Hours

A-la-Carte 1-hour Sessions

  • Lists
  • Email Builder
  • Nurture Builder
  • Form Builder
  • Page Builder
  • Lead Scoring
  • Reporting & Dashboards
  • Advanced Analytics

Click here for a quick video on how to navigate to these courses in SugarU.



Please note, these training sessions are not meant to be used as technical support assistance and should only be purchased if the user previously graduated from Sugar Market onboarding.

If you have any comments, questions, or concerns about this new offering, please comment below this post!

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