We're excited to announce that we've added a new Product Trainer and Instructional Designer to the team. Welcome Olivia Englehart!
Hi Folks, I'm Olivia (She/They). Here at Sugar, I facilitate learning for our Market, Connect, Predict, and Discover products. I started at Sugar in Late 2020, after briefly working with W-Systems until it was acquired. I began in a Tier 1 Technical Support role, until recently moving to the SugarU team as a Product Trainer & Instructional Designer. I've worked in various industries, yet training has been a constant for me. I believe whole-heartedly in the power and impact of learning - for the individual and for the organization.
Outside of work, I enjoy life with my partner and our 3 cats. I live in the Finger Lakes, and spend a lot of time appreciating the outdoors - from our backyard critters to hiking the rugged landscape surrounding me! I'm also a lifelong learner, so I constantly try new experiences and develop hobbies. Right now I am spending lots of time singing in a barbershop group, learning piano, and renovating the house we bought this fall.
I'm delighted to be working with all of you - and I want to hear from you, too. Please leave a message any time about training you'd like to see, feedback on current courses, and anything else you'd like to share!
Be sure to keep an eye out for new training courses and content from Olivia!
