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Sugar Connect disappears from Outlook

Andrew Blue
Less than one minute read time

Sugar is aware of issues that may affect visibility of Sugar Connect in Outlook (desktop or web). We are actively working with Microsoft to resolve this as quickly as possible.  We will provide additional updates as they become available.

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  • Hi there,

    Working with outlook version 2308, one colleague could install the SugarConnect add-in without any trouble. For me, both Sugar Support and Atos support were already spending weeks in getting it up and running, so far without success. The add-in works in in Outlook on the web, but refuses to appear in the desktop counterpart. But they keep on searching ... ;-)

Comment

  • Hi there,

    Working with outlook version 2308, one colleague could install the SugarConnect add-in without any trouble. For me, both Sugar Support and Atos support were already spending weeks in getting it up and running, so far without success. The add-in works in in Outlook on the web, but refuses to appear in the desktop counterpart. But they keep on searching ... ;-)

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