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Customer Journey Plug-in 4.6.0 Released!

Clint Oram

SugarCRM is pleased to announce that version 4.6 of the Customer Journey Plug-in is now available!

This latest release includes the following new features and enhancements:

  • The Customer Journey Plug-in adds support for the newly released Winter '18 version of Sugar and adds Oracle support, making the plug-in compatible with all databases that are supported by the Sugar application
  • The available journeys for a record in the journey selector dropdown are now presented in alphabetical order
  • Users can now cancel an individual journey, which closes the involved activities without deleting them
  • Timestamping has been enhanced to allow users to view and report on the date and time a journey or stage starts or ends using the Date Started and Date Completed fields
  • Customer Journey templates can now be created for the Quote Line Items module
  • Start and due dates can now be made relative to the value of a date field on the parent record
Cust


Customer Journey Plug-in 4.6 also addresses bugs identified in prior releases. More information on the new features and enhancements as well as the fixed bugs can be found in the Customer Journey Plug-in 4.6 Release Notes.

More information on the Customer Journey Plug-in 4.6, including the user guide, admin guide, installation guide, and the supported platforms can be found on the Installable Connectors page.

Customer Journey Plug-in 4.6 can be downloaded through SugarExchange.

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Explore space in the community.

  

  • Hi,

    Users can now cancel an individual journey, which closes the involved activities without deleting them

    This is great but I'm missing a CJ State "Canceled" which displays that the CJ has been canceled instead of

     {SugarClub Administrator Edit: We're sorry, but this image is no longer available}  

    Use case: for reporting / statistic reasons or just for not confusing the users.

    Cheers

    Björn Canales Pfisterer

    Technical Support Manager

    provalida GmbH